Privacy Policy

Central American Wood Depot (“We,” “Us,” or “Our”) is committed to protecting the privacy of our customers and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By accessing or using our website, products, and services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect and process the following categories of personal information:

  1. Personal Identifiers: This may include your name, email address, mailing address, phone number, and other contact details.
  2. Payment Information: We may collect and store your payment card information or other financial information when you make a purchase. However, we do not store this information on our servers; it is securely processed by our payment service providers.
  3. Purchase History: Information about products or services you have purchased from us.
  4. Communications: Records of your correspondence with us, including emails, chat logs, and customer service inquiries.
  5. Website Usage: We collect information about your interactions with our website, including your IP address, browser type, operating system, referring URLs, page views, and access times.
  6. Geolocation Data: We may collect information about your physical location based on your IP address or mobile device.

How We Use Your Information

We use your personal information for various purposes, including:

  1. Order Processing: To process and fulfill your orders and provide related customer service.
  2. Communication: To respond to your inquiries, provide updates about your orders, and send marketing and promotional materials if you have opted in to receive them.
  3. Website Improvement: To improve and optimize our website, products, and services.
  4. Legal and Regulatory Obligations: To comply with legal obligations, resolve disputes, and enforce our agreements.
  5. Security: To protect against fraud and unauthorized access.

Sharing Your Information

We may share your personal information with:

  1. Service Providers: Third-party service providers who assist us with functions such as payment processing, order fulfillment, website hosting, and marketing.
  2. Legal Compliance: When required by law or in response to valid legal requests, we may disclose your information.
  3. Business Transfers: If Central American Wood Depot is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.

Your Privacy Choices

You have the following choices regarding your personal information:

  1. Access: You may request to review, correct, or update your personal information by contacting us using the information provided below.
  2. Marketing Communications: You can opt out of receiving marketing emails by following the unsubscribe instructions included in the emails. Please note that even if you opt out of receiving marketing emails, you will still receive order-related communications.

Data Security

We use reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Children’s Privacy

Our products and services are not intended for use by individuals under the age of 13. We do not knowingly collect or store personal information from children under 13 years of age.

Changes to this Privacy Policy

Central American Wood Depot may update this Privacy Policy from time to time. Any material changes will be posted on our website with the updated Privacy Policy’s effective date.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Email: [email protected]

Mailing Address:

Central American Wood Depot

2112 West Pine St Orlando, FL 32805

Thank you for choosing Central American Wood Depot. We are committed to protecting your privacy and ensuring a secure and enjoyable customer experience.